– September 10, 2020
– November 15, 2020
I have had my pinball machine since the end of September. It took a bit longer to get than usual because of the virus situation but it was more than worth it. I was in the market for a pinball machine and had attempted to purchase an old school game but that deal fell through. Best thing to happen. In my search for another machine I stumbled upon virtual pinball. The videos all seemed hard to believe but I searched around for different suppliers. Most did not answer emails or phone calls. Probably because of the virus. Anyway, Custom Multicades answered my emails and have never not answered mail or phone. Top notch folks.
This pinball machine is fantastic. It even had the game I tried to buy. Again, a good thing. I have played that game a bit and I am so glad I have over 800 others to play. I would have played the other for a couple of weeks and gotten bored.
There are so many games it is hard to fathom. I have played every day since I got it and I have only scratched the surface of what is there.
If you are thinking of getting a pinball machine forget old school (breaks my heart to say that) because the older machines can break, are expensive to repair unless you are good at component level electronics, and you only have that 1 game to play.
If you want to get a pinball machine get a virtual. If you want great service go with Custom Multicades.
– January 29, 2021
Purchased my virtual pinball machine from Custom Multicades in December 2020 and I couldn’t be happier. What a great company that’s focused on customer service throughout the purchase process. In addition to making a great and attractive product, they stand behind every part of the purchase — from initial questions to cabinet choices to shipping and follow-up to make sure everything fit and is working. Linda was always fast to respond to my questions and did a great job from beginning to end. I’m very happy with my Monster Bash pin and have a great team in Louisville to thank for it!
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