FAQs

You’ve got a Question?  We’ve got the Answer!

If you still can’t find the answer, please do not hesitate to contact us.


You just need to tell us what you have in mind and/or send images for us to work with, and our graphic design department will work up a rendering for your approval.  You can make any changes that you want until it's what you are looking for.  Once you approve the graphic, it will be printed and applied to your machine.
Our cabinets are constructed with 3/4" black melamine.
We ship your machine from our shop in Louisville, KY  40218.  It is shipped under National Motor Freight Class 125.
Shipping costs are not included in the price of the machine.  Shipping varies depending on the destination location.  Call or email to get a freight estimate to your location!
Scores can be saved on the 60 game pack only.  With over 400 games, the board does not carry enough memory to save high scores.
You cannot add games to our game packs but on the arcade games, you can "hide" games so that they appear to be deleted.  Games cannot be added or deleted on the Virtual Pinball.
You will receive a 1 year warrant on parts.  Normal wear and tear is excluded, but may be covered under your terms of use for your credit card.
We will securely pack and inspect every order before it is accepted by a national carrier.  We use R & L Carriers for standard shipping and Beltmann or STI for "white glove" service shipments.