You’ve got a Question? We’ve got the Answer!
If you still can’t find the answer, please do not hesitate to contact us.
How do I get custom graphics for my machine?samvendingYou just need to tell us what you have in mind and/or send images for us to work with, and our graphic design department will work up a rendering for your approval. You can make any changes that you want until it's what you are looking for. Once you approve the graphic, it will be printed and applied to your machine.
What material do you use to make the cabinet?samvendingOur cabinets are constructed with 3/4" black melamine.
Where does the machine ship from?samvendingWe ship your machine from our shop in Louisville, KY 40218. It is shipped under National Motor Freight Class 125.
Does your price include shipping?samvendingShipping costs are not included in the price of the machine. Shipping varies depending on the destination location. Call or email to get a freight estimate to your location!
Will the machine save high scores?samvendingScores can be saved on the 60 game pack only. With over 400 games, the board does not carry enough memory to save high scores.
Can I add or delete games to your machines?samvendingYou cannot add games to our game packs but on the arcade games, you can "hide" games so that they appear to be deleted. Games cannot be added or deleted on the Virtual Pinball.
How is the machine I purchase shipped?samvendingWe will securely pack and inspect every order before it is accepted by a national carrier. We use R & L Carriers for standard shipping and Beltmann or STI for "white glove" service shipments.